Testimonials| Testimonials |
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If I was you and I was considering buying the Accountability product & service, I would also like to read about the Accountability current clients. From: Valenti Gearbox Exchange [mailto:
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] To: Prospective Accountability Clients We had some problems with big corporations where money was due to us, but every effort to collect these funds just fell on deaf ears. That was until the first letters were sent out to these corporations from Accountability. The response was excellent. We received our money within 2 weeks, and that only after the first letter... We continue to do business with these corporations, because we are good at what we do... and we now don't need to put up with their slow payment. (italics added) We highly recommend Accountability, no matter how big or small your business. Kind regards Naomi Hayhurst Valenti Gearbox Exchange 15th December 2008 To Premier Accountability TO WHOM IT MAY CONCERN As a franchisee of Skitterblink 18CC, I have made use of “Accountability” and am indeed highly satisfied with the results obtained. I have had clients default on payment and after listing them they have paid in full. I also had a client who did a midnight flight and was able to do a trace and recoup the outstanding payment. The office staff at “Accountability “ have been most helpful with queries and advice.
Leigh Roberts – Franchisee Skitterblink 18 CC From: Ivan Qwelane [mailto:
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] Hi Vernon, I wish to thank you for coming to our rescue as we (Bhubezi Printers) were struggling to get our money from our clients. Since using Accountability our clients started paying much better. There are two cases in particular that I would like to mention. We sent a warning letter through Accountability and the client settled the 60 day outstanding R27,000 the next day. The other client was so afraid of being listed on the Credit Bureau that when she received the warning letter she called immediately and then paid the outstanding R11,000 within seven days. We are busy registering our second company with Accountability. We are in business to make money and it is proving to be a challenge due to the current economies bad payers. (italics added) I therefore recommend Accountability for those who want to do good business 'the good way'. Regards Here is the introduction letter that PIFSA (the Printing Industries Federation of SA) sent out to their nearly 2000 members on the 28th March 2008. They sent out this letters after 'testing' the Accountability product and service for more than a year. Any federation obviously has to be cautious about who and what they recomend to their members. Download the PIFSA Member Introduction Letter One of our heavy plant hire company clients tried for months to get R25,000 out of a bad payer. The accounts lady initially tried all the 'nice' tactics before she reached her emotional and time limit and then sent a Form A (the warning letter) to the client, who ignored the threat, and the accounts lady listed the bad payer on the credit bureau 28 days later. A short while after that this bad payer went to a Talisman (small) plant hire who was also an Accountability client. That particular Talisman was using the Accountability system as we recommend it be used and did a credit search on the individual. The credit search showed that this person was listed by the heavy plant hire company, and the Talisman employees apologised that they were unable to hire any of their equipment to this individual. Two days later the heavy plant hire company received their full R25,000. I love telling this story because it illustrates how the system should work. From: Howard [mailto:
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An Aluminium Pty Ltd joined 14/7/2006. They reported 3 companies totaling R 347,000-00. The full amount was paid within 12 working days. A Glass company had a large insurance company owe them R74,000-00. We listed them before they took us seriously. Two weeks later they paid the full amount. A Bearing Distributor company has been with us since the 15 March 2006 and to date have recouped + - R100,000-00.
Bearing in mind that the average cost of the collections has been R650-00 per member. Anywhere else would have cost a minimum of 25% hence R 130,000-00 as opposed to R1950-00. Hope these success stories will assist prospective clients. One of our cupboard manufacturer clients was very skeptical about using the Accountability sticker on their invoices. They thought it was just a marketing ploy of Accountability. The salesman had the wisdom to keep quiet about the matter and let the invoice stickers speak for themselves. A few weeks later the person heading up the accounts department apologised about her initial opinion and told us that their clients were definitely paying sooner because of the invoice stickers. Needless to say, the sales person, quietly smiled. One of our very large plumbers had not actually started using the Accountability 'list on the credit bureau' process, but the debt collecting team just started verbally warning their slow payers. They apologised to their slow payers that they would have to list them as default payers on the credit bureau until they had paid in full. On a follow up visit the accounts team told us how their repayment results had remarkedly improved with them just using a verbal threat. My personal accountant says that they have a winning system in the three business tools that they use. They have written in-house, performance software to 'manage at a glance', they use a debit order system and they use Accountability. Their invoice stickers, the listing of bad payers in combination with a debit order system ensure a constant cash flow. They can now grow the business more effectively than when they had erratic cash flow, when the clients were paying when they wanted to pay.
The truth is that it is really difficult to get awe inspiring testimonials from satisfied client for a few reasons. First of all, human nature is fast to complain about bad service delivery (and correctly so if you are paying for the service) and also slow to lavishly praise a service, if you are paying for the service in any case. Secondly, people are cautious to give lavish and detailed testimonials because of an apprehension of receiving loads of phone calls that would take up their precious time to confirm the story. Thirdly, with our call center and head office providing awesome customer service with an increasing client base, it is also a challenge to extract success stories from our automated system. I could make up some untrue success stories and put up nice photos (as some internet marketers do) but that would be unethical for me, so I am writing some word of mouth stories that I would be giving to you if we were having a cup of coffee together.
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