If you have bad payers, list them on the credit bureau.  We are not debt collectors and we do not want to align ourselves with that industry.  We have aligned ourselves under the Credit Bureau Association of South Africa.  This is an invited membership of which Accountability is one of seven.  The CBA in turn falls directly under the registrar of the new National Credit Act.

After the courteous amount of phone calls requesting payment, what do you do?  Do you throw good money after bad money through the lawyers?  Unfortunately the defaulter knows that for most amounts under R20,000-00 the chances of you going legal is very slim, so the unethical take a chance.  We fall into the niche of the small non-payers as well as the big non-payers and into the niche before you get desperate enough to use lawyers and or debt collectors. 

There is enough public knowledge to know that you don't want to be listed on the credit bureau.  A person or a business will not get financing, they will not get a bond, they will not finance a vehicle or get a Vodacom contract.  Credit information is reportedly, even affecting visa applications.  Any company needs financial flexibility and even the wealthy do not want the bother of having to sort out the irritating inconvenience of being blacklisted. 

Obviously the listing process has to comply with the NCA and that is exactly what our process offers.  Accountability offers a simple-to-use online process that provides consequences for non-payment.  Our collection facility is really easy to operate.

You fill in an internet form, we call it our Form A, giving us the information about your defaulter.  We send them a warning letter that if they don't pay within 20 working days (that is 28 calendar days) they will be listed on the credit bureau.  With a third party involved, with a definite threat and with a fixed date attached to the threat, you change the whole business dynamic.  In stead of you stressed, chasing your own money, your debtors are now calling you.  Your own final threat letters are often ignored, as are your recognized-phone-number calls.  Lawyer's letter are also often ignored because a court date may take months to get, the matter can be disputed and the defaulter can be a no-show for a few times.  If the defaulter finally looses the case, they may plead poverty and then pay R50 per month for ever.  With the Accountability defaulters letter there is a date in black and white where the listing consequence begins.  Most business entities respond.

After the required 28 days we send you an automated email enquiring if you have been paid.  In other words, we watch the optimum payment period for you.  If you have not been paid, log onto your site and click on the relevant 'Form B - add to database', for a company or for a consumer.  The form is automatically completed and with a few clicks, you have instructed us to list the bad payer.  We ask you two questions at this stage.  Do you have signed surety, yes or no.  If you have signed surety then we list the person as well as the company.  We also ask you if you would like to use our contingency base lawyers.  You then submit the form and you have listed the default payer on the credit bureau. 

We then send them a courtesy 'you have been listed' letter.  It is literally a 'wel-willendheids' letter because people get listed and they have no idea when or where or by whom they were listed until they hit the credit wall and then have to run around to do damage control.  Most people want and need the flexibility to be able to get personal or business finance in the future.  We have recovered hundreds of thousands of rands for our clients from large corporations who did not heed the first warning letter.  When an established company recieves this you-have-been-listed letter, they typically react.

When you have been paid in full: log in to your business portal, and once again, in a matter of clicks, you have unlisted the bad payer.  The NCA says that only the entity that list a default payer may un-list them and in essence we bring the power of a bank to small business level. You list and only you can unlist them.

If you have signed surety, you list the business and the owner, cc member or director.  This prevents the individual from being able to finance a new Mercedes while his company defaults on payment. 

If you currently have bad or slow payers or you have written of bad debt in the last few years you can >>register now<<.